There is a wealth of non-profits, governmental entities, civic and advocacy groups in Springfield that provide important information, programs and services to the Springfield community. These community resources help meet community needs and can be essential in stabilizing individuals and families. However, resource groups often face challenges meaningfully connecting with intended recipients in underserved areas of the city. Therefore, people from low-income communities often don’t adequately access available programs, services and information.

UAct’s Neighborhood Outreach Workers (OWs) assisted community resource partners by disseminating their important information to or obtaining feedback from targeted underserved populations in small targeted outreach “campaigns” called the Smart Neighborhoods Campaign.